Quote:
Originally Posted by Stu from NYC
Since we pay Lowes or Home Depot and they in turn pay their subs do not understand why it would be that hard to get them to resolve issues?
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Never had a problem with Lowes or Home Depot resolving any issues I had. Forget about going to corporate or reporting them to BBB. This results in more time lost in fixing the issue. Go directly to the store manager (not an assistant mgr) and explain your problem. Show up in person and do not leave until you are certain the issue has been taken care of. Works everytime.