Quote:
Originally Posted by Randall55
Never had a problem with Lowes or Home Depot resolving any issues I had. Forget about going to corporate or reporting them to BBB. This results in more time lost in fixing the issue. Go directly to the store manager (not an assistant mgr) and explain your problem. Show up in person and do not leave until you are certain the issue has been taken care of. Works everytime.
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Agreed and only go to corporate if store manager does not fix problem.
Some years ago bought built in microwave unit from Home Depot. Paid for installation and they sent two of the three stooges (Moe was on vacation) to install and they had no clue.
Called the store and they had nobody else to send so took it off the bill and had a local guy put it in. Took him about 15 minutes.