Talk of The Villages Florida - View Single Post - Do not use lowes installers
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Old 08-28-2023, 07:31 AM
Mistymom Mistymom is offline
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Quote:
Originally Posted by Randall55 View Post
Never had a problem with Lowes or Home Depot resolving any issues I had. Forget about going to corporate or reporting them to BBB. This results in more time lost in fixing the issue. Go directly to the store manager (not an assistant mgr) and explain your problem. Show up in person and do not leave until you are certain the issue has been taken care of. Works everytime.
Totally agree. Let the store manager handle the large customer service problems, that is their job. Only involve others if you cannot get results because the manager would be contacted by those people anyway to handle it and the manager may be in trouble needlessly.