Quote:
Originally Posted by retiredguy123
Yelp vs Google reviews for Frank Gay Services. Numerous complaints on social media, including TOTV.
279 Yelp reviews with an average rating of 2.1 stars
4,731 Google reviews with an average rating of 4.6 stars
Who would you rely on?
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Yelp's business model for at least a few years was hiding good reviews as they were "filtered" for various nonsense reasons hence the lack of total reviews compared to Google. Then they offer the business more control over the filtering if they pay a monthly fee. I personally know some business owners that experienced this.
Yelp basically decided to be the mafia of business reviews websites. Personally I use Trip Advisor and Google most often.