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Old 09-11-2023, 02:35 PM
Stu from NYC Stu from NYC is offline
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Originally Posted by Stu from NYC View Post
While I was on hold with Xfinity tried this and would not work and they kept telling me to try again later.

Finally was connected to a very nice young lady in the Phillipenes (whose English was pretty good) and she reset our TV on their end. No idea if it will work until there is a game on tonight but keeping fingers crossed.

Thanks all for your help.
A bit of an update.

Still will not know until tonight to see if I can watch the game in English but got a call an automated call from Xfinity asking if our issue was resolved. Press 1 for no press 2 for no.

Since I do not yet know if they fixed the problem pressed 2. It than said hold on for next available technician and by the way it will take 30 minutes for your turn. I hung up.

Between no telephone number on their website and the above customer service really does not mean a lot to them.