Thread: Xfinity
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Old 09-11-2023, 04:07 PM
retiredguy123 retiredguy123 is offline
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Quote:
Originally Posted by Maker View Post
There are 2 different menu sections for language on both the TV and the cable box.
One setting is for the language for the menu prompts.
Other setting is for the audio that you hear. That is the SAP (separate audio program) which is not there on most broadcasts. That is the setting you need to find. You have it set to spanish, but will provide english is the SAP is not being included on that channel's program.
The other possibility is that you are on a channel that has no SAP feed, but that functionality is happening at the source. Find the same program on another channel of that same station.
If you press the Xfinity button, then go all the way to the right side and click on the gear, there will be a selection named "language". Set everything to English. That should fix the problem. If not, the issue is with Xfinity.