That happened to me at the Honda dealer in Ocala. They told me that they have customers waiting for my type of car as it is a hybrid and they don't want to buy new. My car was not even a year old and I had bought it from them. They told me that they could put me in a brand new car for the same payments. Of course they didn't mention that I would be paying an extra year of payments.
I made an appointment because of a noise from underneath the car and was told that it is just normal road noise. I went in again for oil change and to check for that noise under the car again. They couldn't figure out what the noise was and just said that it is normal. I went back again because the noise was so loud that everyone could here it. They fixed the problem and it cost them over $2,000 to fix it as I was still under warranty . I wanted a loaner car and they didn't want to give me one, until I insisted on it. They had my car for 3 days. I mentioned that I may not buy another car from them. Guess what, they haven't bothered me about buying my car.
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