[Bill14564]

Originally Posted by Dave5

I have Spectrum internet in Richmond and I have been using the Spectrum WiFi router which has been perfect except it keeps getting disconnected while I am up north. I don't have much on the network - just the Ecobee thermostat, the wireless front door lock and the Wyze doorbell camera - but it was happening even when I didn't have the doorbell camera, or the door lock.

The modem stays connected but the router goes off-line. Fortunately, I have the Empty Nest people and they unplug and plug in the router and then it works for a while - sometimes a month or two, sometimes a few weeks.

I don't have the option of Quantum Fiber where we are. It's either Spectrum or Xfinity.

Up north, I have a Netgear router that I set to reboot automatically once a week just to keep it fresh. It's a setting in the firmware.

One of my neighbors bought their own router. I didn't get a chance to ask why - maybe for reliability or maybe because they have a lot more devices on their network.

Anyway, I was just wondering if someone else had any thoughts on this and maybe some info on how to avoid the router disconnects.

A couple of other ideas:

- You should not have to reboot anything every couple of weeks (or even months)
- Can you reboot the modem remotely? This still shouldn't be necessary but if it corrects the problem then at least you could do it yourself rather than asking the management company.
- Is it possible to restart the DHCP server on the modem? Doing this may cause the connected devices, like the router, to "wake up" and talk to the router. Again, this shouldn't be necessary but if it corrects the problem.....