Talk of The Villages Florida - View Single Post - Alexa, Turn On The Light- No
Thread: Alexa, Turn On The Light- No
View Single Post
 
Old 09-17-2023, 12:34 PM
Papa_lecki Papa_lecki is offline
Sage
Join Date: Nov 2020
Posts: 2,521
Thanks: 90
Thanked 3,177 Times in 1,180 Posts
Default
Quote:
Originally Posted by bsloan1960 View Post
Up North we had spectrum WiFi and AT&T Mobile service. We had about 6 smart plugs- a few different brands of plugs hooked up to Alexa and they all worked fine. They also were paired with the Alexa and the phone apps very quickly and easily.

We moved here 2 months ago and got Xfinity for both WiFi and Mobile service. None of our smart plugs will connect to Alexa or phone apps. In fact of the numerous WiFi products I've tried to connect to the WiFi only our thermostat worked, and our burglar alarm, but I stayed on the phone for 45 minutes with the alarm company to get that connected.

With that said- has anyone had any issues with Xfinity WiFi / Mobile and pairing smart devices? And if so what was the solution?

Thanks
We have a Gardenia, with Xfinity. I have 4 or 5 x pods around the house. All wifi connections are good. My irrigation controller was weak until I added an x pod in the garage.

Although it sounds like your problem is the devices and Alexa are not configured for the wifi here.