View Single Post
 
Old 09-20-2023, 02:16 AM
spinner1001 spinner1001 is offline
Senior Member
Join Date: Dec 2020
Posts: 412
Thanks: 59
Thanked 248 Times in 149 Posts
Default

Quote:
Originally Posted by mtdjed View Post
I have a Microsoft Office program containing Excel, Word and Power Point. I bought the software package years ago and it lists at Microsoft Office 2007.

It has long since not been supported by Microsoft updates but still worked, and I can install on my updated computers since I have the disc and keycode.

I do not use it often, but when needed create spreadsheet calendars, powerpoint presentations word documents using that as opposed to paying for Microsoft 365.

Problem Tried to create new Excel document with color text in some cells and some with color background on cells. Color no longer shows when printing copy. All shows in "gray".

Have a rather new HP inkjet printer with HP ink cartridges (all full) and working for all other requirements. ie printing from internet, photos etc. Tried to print some old Excel Files, Powerpoint, and Word Files, that I had created with color and they also do not work anymore.

I googled the problem and get comments to check the print options and to turn off the option for grayscale printing. But that option is not turned on.

Any suggestions? Reload the 2007 Disc, try on other printers, send to email.

I thought that print options such as grayscale were individually chosen for each document. How could that suddenly change for all EXcel, Powerpoint, and Word Files?

Thoughts,
Thanks,
JED
Can you save your Office files in the new format such as .docx versus .doc ? If not, your newer printer may not be working well with the old Office file format. In that case, you might search for an alternative printer driver. You could also ask HP support or their online support community.

A workaround might be to save the Office file in PDF format and then print the PDF file.

A more certain solution is abandon Office 2007 and use a free alternative such as Google Sheets/Google Docs (online) or LibreOffice (local installation)