I have never had an HP printer, but I agree with many of the previous suggestions, if you still cannot get a color print, go to a photo print program or app, and when you select print, check:
1. Do you have the correct printer selected
2. Is it set for COLOR printing
3. Check ALL of the options in the PRINT menu to make sure there is not some other option to default to black and white
If all else fails, call HP and ask them what is going on, it might be that the printer is reporting an error in one of the cartridges, and forcing the black and white printing.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
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