Talk of The Villages Florida - View Single Post - Microsoft Office Printing Issue
Thread: Microsoft Office Printing Issue
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Old 09-20-2023, 01:58 PM
mtdjed mtdjed is offline
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Quote:
Originally Posted by n8xwb View Post
The first thing I would try is printing a color photo using your computer.
If it doesn't print in color you can be quite sure the issue has nothing to do with Microsoft Office.
I tried to print a photo and it too is grayscale. Internet documents still print in color so I agree it is not Microsoft Office. I know that the cartridges are real HP since I signed up for HP Print. They monitor my usage and send cartridges when required. Starting to point at a printer problem.

Thanks for your advice. I will contact HP.