Quote:
Originally Posted by mtdjed
I tried to print a photo and it too is grayscale. Internet documents still print in color so I agree it is not Microsoft Office. I know that the cartridges are real HP since I signed up for HP Print. They monitor my usage and send cartridges when required. Starting to point at a printer problem.
Thanks for your advice. I will contact HP.
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Print drivers have an an option to FORCE mono printing.
Hit ctrl P.
Find the "Print using system dialog" and click that.
Look for either a check box for BW printing, or a pulldown for color\mono.