You didn’t say which computer you use. You also didn’t say what you wanted to do with word.
If you have Apple equipment, join the Apple user group in the villages, if you have a windows computer join the windows user group.
IMO, you probably got taken on buying Microsoft word/360 unless you need to use the more advanced features of a word processor. Most people need 5-10% of the capabilities of word or any other word processing program, and you don’t need 360, you can use Apple mail/ms mail/Google mail instead of outlook.
My advice, get an iPad Pro 12.9”, use apples free word processing/spreadsheet/presentation software to do your word processing work, and use apples email program which can still point to your ms or google mail account.
Your iPhone is old, but if it works and the battery still keeps a charge, keep it, but IMO, I would get a newer iPhone.
There is no way an apple update deleted the App Store program, it wouldn’t even move it to another location. Try this: on your iPhone main screen, swipe right, then swipe down. You will be presented with an app search bar. Type in “app”. The App Store program icon should appear, which will show you where it’s located and you can just start the App Store from from the screen
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