Talk of The Villages Florida - View Single Post - Using our computers & cell phones
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Old 10-01-2023, 06:44 AM
spinner1001 spinner1001 is offline
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Quote:
Originally Posted by mdmurrell View Post
My wife and I struggle with using our computers and cell phones. Rather than rely on our kids and grandkids for advice we would like to find a place to get some basic instruction on how to use Microsoft word and Microsoft 360 in addition to tips on using our cell phones. I spent a half hour today trying to get my wife's iPhone 8 to download "The Apps Store" after an Apple upgrade apparently deleted it from her screen. Neither of us is stupid; however, we often feel like an idiot after being defeated by the simple issues that come up every day using our tech. Any groups or advisors that you could recommend?
Many thanks,
Michael
iPhone 8
What Apple upgrade did you download? The current version of iOS, version 17, does not work on iPhone 8.
iPhone models compatible with iOS 17 - Apple Support

Like someone else suggested, you might consider a newer iPhone model as some apps may not work with older phone operating systems. You don’t need to buy the most recent model, iPhone 15, which is costly being the latest. You could buy last year’s model, iPhone 14, for instance. You don’t need to buy an iPhone from the local store of your cellular phone service. You can buy it from Apple either at a physical Apple Store, such as in Orlando, or online. I believe they can help you connect a new iPhone to your present cellular service, I find sales persons at local phone stores biased and not as competent as I want.
iPhone - Apple

If you want one-on-one consulting on Apple products for a reasonable cost, you might look at this person who works remotely. He also has free videos on YouTube.
Tech Talk America - Free Online Mac, iPhone, and iPad Tutorials

Microsoft 365 and Word
You might look at some online videos from Microsoft and on YouTube.

This training is from Microsoft:
Microsoft 365 Training

YouTube has dozens or hundreds of videos and many of them are not very valuable. You might look at this source of YouTube training:
Learnit Training - YouTube

Local sources in The Villages
I’m afraid that I don’t know local sources for what you want.