I was in TV to check on the house (we retire in 76 days) when the university that told me I could use my email address for life changed my email address and denied me access to the old one. This was a nightmare, as it affected my calendar, drive, etc. The Univ tech office finally gave me access to the old email for a few days. My husband, who is much tech savvier than I, was not with me.
I called Best Buy Geek Squad and made four consecutive appointments, which was 80 minutes. The young man who helped me was great.
I upgraded from my iPhone 7 last Christmas. It was needed, and I would recommend that you check into that.
Lots of good answers for you here. Good luck. Technology is great when it works, and miserable when you’re fighting it. Good luck!
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