No problems with ours, but I agree with the post about cover being off.
We had a similar issue with a remote. The cover was ill fitting, the batteries would pop out 'ever so slightly' rendering it useless.
We called ROKU and they admitted that there was a bad batch of ROKU Ultra remotes and sent us a new one.
Not the same, but we couldn't see that the batteries kept popping out with usage.
Hope this helps.
|