Quote:
Originally Posted by huge-pigeons
No problems here. Have you called support? I had a problem with 1 lock and called support, after trying different things, they sent me a new piece, worked fine after that
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We have had many of these for a number of years and have only had a problem with one of them - similar to the above, we called Schlage and after unsuccessful troubleshooting they sent us a new one at no charge. I also recommend calling them.