I did with my 1st one & it gave me fits so I called Schrade & complained they tried to walk me thru my problem but ended up sending me a new one FREE of charge.It so far has worked just fine for almost 5 yrs. So to answer your question, no problems or issues. I know how you feel when you pay $100+ for some protection you expect it to work. This last one I got was the only Schlage that you got with a key in case your battery goes bad. I suggest you call Schlage for help!
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