[Indydealmaker]

Originally Posted by MrLonzo

Closed on my (resale) house in the Villages (Monarch Grove) in June, finally moving in, and having a lot of difficulty with mailbox.

Realtor told me it’s simple to get a key for your mailbox, just take some proof of ownership to the U.S. post office in Wildwood and pick up your key. She didn’t seem to know the location of my mailbox or the number. I went to the PO, and they said they don’t handle TV issues, and that I’d need to go to the Lady Lake PO on Teague Trail. A 40-minute drive, but I went there only to be told they, too, do not handle TV issues, and I’d need to go to the PO on LaGrande Blvd, also in Lady Lake. There, I was told I’d need to pay $35 to replace the lock and it would take up 10 days. I paid the $35, she gave me 2 keys and said to check the lock every day – if it opens, that means the lock has been changed, but didn’t bother telling me the location or number of the mailbox! I finally figured out my mailbox location is at Swallowtail. I showed my keys to the attendant there and she told me they are the wrong kind of key -- they are for PO boxes, not TV mail station boxes. So now what do I do? I don't know who to believe anymore!

I called the PO, sifted through their menu for 20 minutes, and finally got someone to talk to. She told me I’d need to go back to Lady Lake (1.5 hour drive roundtrip) and explain the situation. She said she could not tell me the mailbox number.

What a waste of time when I have so many other moving issues to address! And leaving me confused -- I would think it reasonable that when someone buys a house in TV, they would get a mailbox, the mailbox location, the mailbox number, and the mailbox key when they close, but I received none of these and now have spent many hours over 2 days still with no solution!

Are my expectations too high? And wondering if others have had problems like this?

Just make it the listing agent's problem. That should have been part of the closing.