Two different ratings ...
The formal guidelines followed in rating hospitals is very different from one's personal experience at those hospitals.
Recently my son was admitted to TVRH's ER with a cardiac issue. I wrote up a description of our experience there (I stayed with him every minute!), and brief as I tried to make it, it's simply too long to post in a thread. If you're interested, please PM me and I'll send it through that channel. Thank you.
Suffice it to say that my son's experience in the ER was the antithesis of my experience in that same ER following an accident more than a dozen years ago....
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