Quote:
Originally Posted by bsloan1960
First- I really love Paisanos.
I'm just curious about a phone conversation I had with the person answering the phone.
I called and asked, "Is there a line waiting to be seated- or do you have seats open"? The young woman answered, "I'm sorry, I can't divulge that information". Huh? Why would that be protected information- who might be at risk?
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This has happened to me, as well. Since I am a regular there and know pretty much all the employees, including all the managers; I asked them why this has happened. The answer is that the phone rings ONLY in the take-out side of the building, not at the hostess stand. And if they are busy in take-out (which recently has been up to an hour and a half wait), they can't go outside to check and even if the could, they can not determine the wait time since they are on the other side and not engaging with the seated restaurant area. They run it almost like a separate business. I hope this helps and clears things up a little.