Quote:
Originally Posted by sborlove
Do NOT use Scales Ford which is the closest to the Villages....poorly run and they don't care. Best to go to Village Ford which has better customer service. Just use Ford.com and put your zip in and then choose. Just DON'T go to Scales Ford. Ownership and staff just don't want to get better so their CSI is terrible.
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I see at least two negative comments in this string about Key Scales Ford. I just want to say that I have been there a few times and had just the opposite experience. Very responsive. Decent pricing. Fixed my issue and explained the problems and solutions. I have heard many very positive things about Sumter Tire and would probably go there for service in the future, but sometimes for various reasons, you want a dealership to fix your car. You might want to take a chance on Key Scales Ford.