Quote:
Originally Posted by Buckeyephan
Starting last week, United has a new boarding process. After first and business classes, they board window, middle and then aisle seats. They say this will speed things along and claim a savings of around 3 minutes since people don’t have to get up to seat people. I always get an aisle seat. Well, on my outbound flight, the middle and window people in my row arrived after I had been seated so I still had to move. No big deal. The big problem is that even though aisle seats cost more and we’ve paid for the privilege of stowing a carry on, by the time we’re allowed to board all of the bin space is gone. On both flights, all aisle passengers had to check their carryons. On my return flight, some of the middle seats also had to check their bags. Perhaps they need to rethink things.
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Trust me they are constantly rethinking boarding procedures as time is money. The longer it takes to board the more it costs them. Surprisingly the Southwest open seating policy has proven to be the fastest and most efficient boarding process.