Groome website
Have you used the new Groome website? If not, prepare yourself for frustration. It is clearly one of those sites that gets reworked by someone who will never have to use it, and never tested by anyone who will, before being released to the World.
Silly things like the "will you be bringing a scooter?" and "will you be bringing a wheelchair?" Since most people won't, the obvious design is one where the default is "No". Here the boxes are blank and you actually have to click on both drop-down menus and click "No".
Do you want trip protection? The default is "Yes" so if you miss this fact you end up paying more. If you want to make it "No" you have to run the "Yes" number down to zero, run the "No" number up to the number traveling then - and how stupid is this - select the names of all of the people traveling who don't want trip protection. As if you'd be saying "No" for people who aren't traveling!
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