Quote:
Originally Posted by OBRight
In 2021 I was shopping for a VW Atlas so went to Jenkins in Leesburg. They swore up and down that VW didn't make the Atlas with white paint and tan interior but they would gladly sell me one of the blue or grey cars with black interior they had on the lot, he even had the sales manager confirm that white with tan was impossible. I went home and found a multitude of them at dealers in Orlando and Tampa so went to Tampa and purchased down there. The next weekend I went back to Jenkins in my impossible car and the salesman asked if I was ready to buy. I explained that no I already bought a car, the one you said didn't exist l, and told him his commissions would probably go up if he simply told the truth. He could have had the car shipped in from half a dozen other dealers and I would have bought from him.
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The "trading" of New Car Inventory is a Dealer thing, not a VW thing. Some dealers refuse to trade vehicles in inventory and some dealers refuse to trade with specific dealers who are a PITA to deal with. Also, there are sometimes "factory incentive" situations, that make it difficult for dealers to simply swap vehicles with another dealer.
It sounds like you ran into one of those situations.