Quote:
Originally Posted by Bill14564
I think you (and some others) are missing the point. The argument isn't that Starbucks will close, the argument is that you don't need a warm body to make a cup of coffee. If the warm bodies demand too much they will be replaced by automation.
The social aspect with Starbucks shouldn't be between the customers and the baristas. The baristas should not be spending enough time interacting with the customers to be considered a social contact experience. If they are then they need to be replaced by someone/something that will talk less and work more.
The social contact experience at Starbucks, if any, should be between the customers at their tables; human baristas are not needed for that.
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My point has nothing to do with the baristas and their social contact. It was about how having a cup at home is not the same as the social experience of being with others. Referencing LSL was an example of how people enjoy Starbucks not just for the coffee but also for interacting with other people at the tables provided. Think European cafes.