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Old 10-03-2009, 09:52 AM
scout scout is offline
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Thumbs down Bug in my food

The place is true to it's name, I had a dead fly in my salad. This really turned my stomach but the server was apologetic and quickly replaced my salad but it was hard to eat after that. I really expected an owner to come to the table instead of letting a busy server handle such a complaint when she had other customers and was working quite a number of tables. As we were leaving I was told that a woman who was sitting in a corner and had a sloppy appearance was actually the owner Rebecca but I thought she was just another unhappy customer as she sat the whole time at a table never pitching in to help the overworked server but just sitting and scowling. .

As a retired restaurant owner I always did everything I could to make sure my staff was able to take care of the customers and make their job as easy as possible. Number 1 rule for restaurant owners; take care of your servers they make or break you business. I had servers stay with me 9, 12 and 15 years, I noticed the server at the silver bug was very stressed and had too much to do, being the only person on the floor except for a very old woman greeting people at the door. I predict a high turnover for servers here and there are bugs in the food.

We won't be going back.

Scott & Tilda Dunleavy

Village of Silver Lake

Last edited by scout; 10-03-2009 at 08:25 PM. Reason: typos