I don’t have much confidence in Groome. We tried to book them in advance and they confirmed, took the payment but on the day they did not show. When I called them they said, there was NO RECORD of our booking. Fortunately, I anticipated and had backup plans. The flight we had to catch was critical. I paid by credit card and just notified the credit company. Now if anyone ever asks me should they take Groome because it’s cheaper, my answer is, “Have a backup plan if you want to get somewhere. Maybe Groome will show up or maybe they won’t”.
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