[DBSmith]

Originally Posted by BrianL99

So I went to Ireland for the holiday and 2 months ago, I booked transportation with Dawn's Car Service to Orlando Airport.

At 2:50 PM on 12/26 I get a text, "Is your flight on time? I'm leaving now".

15-20 minutes later I get a text, "I'm feeling under the weather, I'm sending my son.

It's supposed to be a 4:30 pm pickup.

4:35 he's not here and I ask Dawn if he's lost.

"He made a wrong turn and will be there in 15 minutes" is the response.

How does someone get lost with GPS?

4:50 she says "he's still not there"? "He should be there". (no kidding!)

4:55 I tell her I'm going to miss my flight and I'm leaving to drive to Orlando.

He's still not here at 5. I drive to the airport, spend 40 minutes finding a place to park, then dash from Terminal A to Terminal C, race through Security and make my flight, only because of the kindness of the AerLingus desk agent, who allows me to board the flight, late.

Now I'm stuck with my car at Orlando airport and after 22 hours of airports and flying, I have to drive back to TV at midnight last night.

Dawn won't refund my $261 and offered me a "credit towards a future booking". Oh yeah, I can't wait to depend on her again!

& as it turns out, Dawn doesn't even have a "son", I've been told.

Reply
Wow, I am so sorry to read that you had that experience. As I read your post I could feel your angst. I would have been beside myself if it were me. I have to tend to agree with you in that with your documentation that it would have been in the best interest of the service provider to cover the $261.00.