I have had two problems with Citizens First. 1) when we closed on our second house ; I asked the bank how long a check takes to clear so that I could have the money for the purchase of my house. Was told 5 business days. (My CU up north does not do wire transfers). I deposited the check 10 business days before closing. On the day before closing, I checked my CF account but the money was not there. I showed the clerk a print off of my account saying the money was taken the next day. It took some pointed discussion including offering to have a three way conversation with my CU before they agreed to release the money for my closing.
2) When I lost my wallet when overseas, CF did not respond to my phone calls to cancel my debit card. I had to wait until I came back to the US to cancel the card.
As a result, almost all our banking is done electronically through our CU up north.
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“There is no such thing as a normal period of history. Normality is a fiction of economic textbooks.”
— Joan Robinson, “Contributions to Modern Economics” (1978)
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