We closed our accounts at Citizens after they started charging us monthly “dormant account” fees on our savings account because we hadn’t moved any money into or out of the account for a period of time. When we questioned this, we were told Federal regulation required them to do it. Did our research and Federal regulation “allows” dormant account fees after a certain time, but does not require them. This is a Citizens Bank policy, not a Federal regulatory requirement. We were done.
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