Quote:
Originally Posted by frayedends
I'm confused, they told you that you have to replace the whole toilet, then they were willing to try a repair? If I was a plumber and knew a repair wouldn't work I'd refuse the job.
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" I had him replace the Kohler Class 5 Canister Seal for $109. hoping that would fix it." Might be a case of "the customer is always right." If the customer wanted to pay for a new seal just to give it a try, even after being advised it probably wouldn't work, then the plumber was just doing what the customer wanted.
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Why do people insist on making claims without looking them up first, do they really think no one will check? Proof by emphatic assertion rarely works.
Confirmation bias is real; I can find any number of articles that say so.
Victor, NY - Randallstown, MD - Yakima, WA - Stevensville, MD - Village of Hillsborough
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