Quote:
Originally Posted by frayedends
I digress a bit, but I will never use BoA for anything. They held my mortgage years ago and tried to foreclose on me for underpayment. The underpayment was an increase in escrow amount by $20. They had never sent me anything informing me of the increase. My fault was that we didn't look at our mortgage statements because it was paid automatically.
Long story, but the principal and interest amounts were easily covered with our payments. Then a series of misinformation on what was owed happened (BoA was behind in their info). I was never actually over 30 days behind and never more than $20 but they started foreclosure proceedings anyhow.
Eventually it was all cleared up, including my credit report. But the hell they put me through to get it fixed I will never forget.
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I had a very similar problem with Chase some years back. They lost a payment, I proved they got it many times. It took them over 9 months to figure it out and they cleaned up MOST but not all on my credit report. I will never use a giant bank conglomerate again.
That said, Citizen’s First is technologically in the dark ages. (ie their notifications take a full day where as my IL bank happens while I am still at the register!). They have told me they are aware and “working in it”. But that was 2 years ago already.