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Old 01-09-2024, 07:58 PM
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badkarma318 badkarma318 is offline
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Quote:
Originally Posted by kenlor View Post
The only affiliation we have with Xfinity is that when we changed cable providers, we were able to keep the email addresses that we have had for many years. (they end in @comcast.net) I was able to change the password to the primary account but haven't been able to change the password on the two secondary accounts, so we are locked out. Any suggestions?
Sign in to the primary account.

Go to "Account and identity". When you scroll down, you should see all of the secondary accounts. Click on the first one, scroll down to "Xfinity ID", and you should see an option to "Change Password".

Change password.

Rinse and repeat for each secondary account.