Quote:
Originally Posted by badkarma318
Sign in to the primary account.
Go to "Account and identity". When you scroll down, you should see all of the secondary accounts. Click on the first one, scroll down to "Xfinity ID", and you should see an option to "Change Password".
Change password.
Rinse and repeat for each secondary account.
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Your suggestion is appreciated but I already tried that. At the bottom of that page "This account no longer active. Users cannot be added." I cannot 'open' the secondary accounts to change passwords.