Standard "business as usual" practice!
All internet and TV service providers do exactly the same thing. They offer service at an attractive starting rate, and some months later (3?, 6?, 9?, 12?) raise the price to their "Normal" service rate. When asked, they will advise you that the initial discounts or coupons, or whatever else they call them have expired. That's simply the way it works. Standard for the Cable TV / Internet service industry.
Depending on the level of competition in the area, you might be able to get those discounts renewed simply by asking. "Up north" I used to keep a date on my calendar to call the service provider once a year before the annual expiration date and ask for a renewal.
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Gratitude! The daily practice of finding at least 3 things to be grateful about makes for a happier life.
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