Hi Tracy,
We are in the same situation. We tried someone we saw in the Daily Sun online in the summer and the cart was better than what we rented from the Villages previously. However, we were not terribly happy with the service or condition of the cart. We will be back the week of Thanksgiving and are trying Reid's Rental this time around.
http://www.reidsreliablecartrentals.com/
We are just going to try different rental suppliers until we find someone we like. I think I found a link to Reid's on TOTV. Good luck!
Carm