[villagetinker]

Originally Posted by LuvNH

I had a paper jam, after clearing that problem the printer is stuck on Copy. I have unplugged it and tried several of the easy fixes found on Google, but cannot clear it. Can someone please help with this problem. Thanks ...................

I would very carefully look at the paper path and make sure that ALL of the paper was removed from the jam area. I once had a similar situation on another brand of printer and there was a very small piece of paper that tore off and was blocking a gear or sensor causing the printer to not work. The only other option I can think of is doing a search for a factory reset operation and see if that works.