[Dorebea]

Try delete all documents from the print queue. (Some printers keep an image of the copy document to restore in case there is a need to restart). Without knowing your devices you would do something like this: Go into your laptop or whatever device is connected to that printer. Look in the settings / devices / printers and select that printer. Then look on 'manage' the device. Select the print queue and delete all documents in the queue. Good luck!