One thing I've found in life is that ratings are mostly bull. I've found this on cruise ratings (raters said the ship was "old and tired" which I found to be the opposite), hotel ratings (wildly different than my experience) and places like Yelp, which I've found to be totally unreliable on several occasions. Haven't we all at one time or another been pressured by a salesman or manager to give the business the full five stars in our ratings? It's no different for hospitals. Rely on your own experience or from trusted friends, and even then, your experience may be quite different. I had my gall bladder removed from the local hospital in mid-2023, and it was a very complicated problem with severe blockages, and my experience was great. Nurse care was outstanding, my surgeon was competent and had a good bedside manner, and the hospital itself was clean and neat. Your experience may be different.
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