Hospital ratings are based on comparisons. If a five star hospital has a 1% complication rate, a three star has 5%, and your hospital has a 10% complication rate it is doing poorly. But keep in mind that still means 90% of people did not have a complication and will be here talking about their excellent experience.
It is those kinds of differences across many criteria that got the local hospital its 1 one star rating. Most patients do well but too many, compared to other hospitals do not get quality care.
__________________
Men plug the dikes of their most needed beliefs with whatever mud they can find. - Clifford Geertz
|