Quote:
Originally Posted by vintageogauge
We were on the receiving end of it from the Emergency Nurses Station. What has medical help become???
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Quote:
Originally Posted by fdpaq0580
Not saying it didn't happen, but I would love to know the whole story.
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It happened all the time in my office. Patients became belligerent if they didn't get their way (appointment time, financial issues, etc). Receptionist would try to gently explain the reality, and after repeating herself for the fifth time, would lose her cool. You can only take so much. Staff should not need to tolerate swearing, threats, etc.