Quote:
Originally Posted by Pugchief
It happened all the time in my office. Patients became belligerent if they didn't get their way (appointment time, financial issues, etc). Receptionist would try to gently explain the reality, and after repeating herself for the fifth time, would lose her cool. You can only take so much. Staff should not need to tolerate swearing, threats, etc.
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As to "threats and swearing", it may be on the increase. Yesterday at my swimming pool, a loud argument broke out from 2 sixty-year old men and it came very close to getting physical - fortunately they cooled themselves down.
........I have noticed more vehicles of all kinds speeding and NOT bothering to stop at stop signs. I recently read that speeding and distracted and bad driving is going on nationwide - apparently more than usual. I don't know what years in the past they compared today's bad driving to - or how they measure that and come to their conclusion. I am guessing but I think that during and after the Covid years that aggressive driving increased. Now I can't prove it, but I write about it to ask if others share that conclusion or they have another conclusion as to IF driving attitudes have deteriorated or NOT ?