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Old 02-02-2024, 12:44 PM
ThirdOfFive ThirdOfFive is offline
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Originally Posted by NYBob View Post
We'd like to hit the ground running when we get down to TV and have a list of PCP/Family physicians to look over.
We have regular Medicare with a secondary, and won't be able to use the TV Health Group which we understand only accepts Medicare Advantage. If you're satisified with your Dr and/or Medical Group and they are accepting new patients please leave their information.

Thanks...
VERY happy w/our Doc., Florian Gigaj, MD/Cleveland Health Center. Also with Aubrey, one of two APRNs who routinely see the patients there (they have two APRNs, just haven't used the other one yet). You won't find better in TV for primary care as far as we are concerned. They might not be accepting any new patients but it is worth a shot anyway.

The trouble you may (amend that..."will") encounter is not so much with the medical staff you encounter here in TV, but their support people. Calling your service is very often a dead end: many don't answer the phones. We found early on with our first provider (which shall remain nameless): I could walk there in 45 minutes and occasionally did. But trying to call them was a major headache: calls would route to what I am assuming, based on the accents and the hum of people in the background, was an offshore call center: calls handled by people with English as a second language which was VERY frustrating as messages were either not passed or were garbled. Other frustrations: erroneous data entered into the health record (with the tech who entered it claiming he could not correct it), doubled appointments (just this week I was scheduled at Advanced Surgical Center for the same procedure--with the same doctor--on the SAME day six hours apart. Calling was not an option as the first procedure was scheduled for 8 AM Monday and I had received the text confirming it on Saturday, so I just showed up for the first one and found out that it was the one in the afternoon that was valid...the contact person who verified that said "oh, when that happens, we just try to tell people to ignore the text and just show up at the time that we tell you in our call". Good to know...but AFTER the fact. Other headaches include prescriptions that are garbled when called in, or called in to the wrong pharmacy, or getting billed twice for the same service, etc. etc.

Again, this does NOT happen with Cleveland Health Center. But with others, as well as some local "specialists" you might get referred to....don't be surprised when they happen.