Not worth the money
We had AHS for several years, and also had BFS for a couple years. BFS wasn't bad for a while, but we found it wasn't worth it. Now, it sounds like they are as bad as the others. AHS uses the cheapest contractors, and discourages them from spending any money, so it is extremely difficult to get timely, proper repairs, and almost impossible to get something replaced. Most reputable contractors end up dropping AHS after a few years. They will come up with every excuse for why something isn't covered, such as saying rust on an air handler that isn't in a conditioned space (in Florida) is improper maintenance. Typically, we could only get them to do bandaid repairs, and we ended up paying for replacements. Save your money.
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