I wonder how much is "worry"? I mean, in the vein of "one bad apple in the barrel" - you hear about the complainer or the squeaky wheel... But it's not like there's a statistic you can read somewhere to put it all in perspective.. Like "70,000 people live here and, of what few complaints we have, 90% come from 10 people". Know what I mean? At least, if that info is out there, I haven't found it yet.
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