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Old 02-14-2024, 02:58 PM
Bill14564 Bill14564 is online now
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Originally Posted by mtdjed View Post
Currently have Xfinity Internet and TV. Min package but $210 per month. Plan to go T-Mobile internet and some live streaming such as Sling or UTube TV.

Wanted to test the usability of Sling and even though I see The Sling app on my TV, when I speak to my Exfinity Control and ask for Sling TV, I get a message "This app is not supported with your current TV Box".

When I request other apps like Netflix, UTube, Hulu etc, the TV goes to third party and allows access.

Has anyone experienced this condition and how do you get by this hurdle?

My ultimate goal is to switch off of Xfinity, but wanted to keep it while I test the proposed change.

My Xfinity boxes are attached to HDMI port 1. Is it as simple as disconnecting the Xfinity box. I have also installed Firestick controls but they have limited functionality when Xfinity box is installed.
I remember seeing a similar message for an app when I tried loading it onto the Xfinity Flex box. I did not have Xfinity cable TV and assumed the message was a way of "encouraging" me to buy Xfinity's TV service rather than using a competitor's app.

There are two YouTube apps: YouTube for playing short videos and YouTubeTV for live television. I would be surprised if you did not receive the same message when you tried loading YouTubeTV. For that matter, the Max or Showtime apps might also be unsupported.

I haven't tried Sling but I am currently having very a very good experience with T-Mobile internet and YouTubeTV, Netflix, Hulu, Max, and a couple of others. I use a firestick though others prefer the Roku box which I might try if my firestick ever goes bad.

One important note: As far as I know, Hulu Live will not work with the T-Mobile box. This has to do with the way Hulu Live attempts to determine your location. Whatever protocol it uses, the T-Mobile box does not support it. Since the app cannot determine your location it refuses to provide live channels. Fortunately, YouTubeTV works and has everything I need.
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