While still snowbirding, I tried premium service one Summer. One week I received someone else’s mail. Lady Lake post office never answered phone, so I submitted my issue through usps website. Lady Lake PO then called me to tell me to just send the mail back to them. When I said if I received someone else’s mail, where is mine? They said until someone reports getting yours, we don’t know. There was never any further contact from USPS on the matter. I have no idea if I ever got my mail or not. Needless to say, I did not use premium service again. I now use informed delivery and try to do as much as possible electronically
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