We bought a top of the line Samsung at our last house and it too had failures in both ice makers.
On the plus side, Samsung covered repairing the ice maker in the door when the unit was well out of warranty.
They wouldn’t cover the lower unit, but the repair tech fixed it as a freebie while he was at the house. Also gave me his cell number to call if it happened again.
I lost the number in the following year when the lower unit acted up again, so it went unrepaired.
The fridge became a gift to the home buyer when we moved.
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